How must all complaints be submitted to the West Virginia Real Estate Commission (WVREC)?

Complaints submitted to the West Virginia Real Estate Commission must be in writing because this format ensures a clear and documented record of the complaint. Written complaints allow for precise details to be conveyed, which is vital for the commission to properly investigate and address the issues raised. Submitting a complaint in writing also helps to establish a formal process, ensuring that all parties involved have a tangible record of the correspondence.

In contrast, verbal submissions or phone calls may lead to misunderstandings or miscommunications, making it difficult for the commission to track complaints effectively. Online submissions might be convenient, but they must also be in a structured written format to fulfill the commission's procedural requirements. Therefore, a written complaint is essential for clarity and due process, aligning with the standards upheld by regulatory bodies like the WVREC.